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BML Creative Ltd
Shine Business Centre
Leeds LS8 5HS
+44 (0)113 388 0035
Following a successful pitch in front of the intranet development committee at the company HQ in Bradford, BML were commissioned to produce the user interface design for the Loop Customer Management intranet.
Loop is the customer service arm of Yorkshire Water and handles all aspects of the customer facing activities of the business. Loop prides itself on being ‘A Great Place to Work’ and have have built up a reputation as a company committed to providing only the very best customer service. Their efforts have lead to them being voted in the annual ‘The Sunday Times 100 Best Companies To Work For’ no less than 4 times in the past 5 years. Because of this, it was a fundamental part of the brief that the new intranet reflected the company values and really engaged with staff.
The homepage layout was supported by a full suite of additional templates for everything from user profile management, to internal address books. It even included design of a special Loop PA, which enabled users to quickly access key site content (email, bookmarks etc…) with just one click.
You can view a demo version of the final intranet site here.